Contact and support
Start with what you need.
Find an answer, talk something through, or use Be Heard when a concern or complaint needs to reach people who can act.
Immediate danger
Call 111 nowChoose a starting point
The right route should be clear.
01 Concerns and complaintsBe HeardShare behaviour, safety, safeguarding, discrimination, bullying, coaching or selection concerns with the Collective. Submit anonymously or include a way to follow up.Open Be Heard 02 Information firstAsk the hubFind practical guidance for everyday wellbeing, team and safe-sport questions. Answers link back to the hub sources they use.Ask a question 03 Confidential supportCall or text 1737Talk with a trained counsellor at any time. The service is free and confidential, with no need to make a report or complaint.Contact 1737
Independent of the Collective
Sport integrity complaints can go directly outside the sport.
The Sport Integrity Commission Te Kahu Raunui receives integrity complaints independently of the New Zealand Aquatics Collective. Choosing that route does not send a Be Heard submission or assistant conversation with you.
Visit the CommissionGeneral enquiries
For a missing guide, template or topic, send a content request to the hub team.
Request contentBefore you share
See what is collected, where a submission goes and when information may be forwarded.
How information is handled